Privacy policy

Perspectiva is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights available to you. By engaging Perspectiva or using our services (“Services”), you consent to the practices described in this policy.

Information we collect

Information you provide: We may collect personal information such as your name, job title, organisation, contact details, payment information, and any other details you choose to share when engaging our Services.

Service-related information: During consulting, coaching, workshops, and events, we may collect insights, feedback, or materials relevant to providing the Services.

Technical information: When you visit our website, we may collect limited technical data such as IP address, browser type, and usage patterns. This may involve cookies or similar technologies.

Sensitive information: If sensitive or confidential information is shared during an engagement, we treat it with heightened protection. We only collect sensitive information when strictly necessary and with your consent.

How we use your information

Service delivery: To provide consulting, advisory, facilitation, coaching, workshops, and related Services.

Communication: To respond to enquiries, send updates, share materials, schedule sessions, or provide administrative information.

Client relationship and improvement: To refine or enhance our Services, develop insights, and maintain a record of engagements.

Legal and compliance: To meet legal obligations, maintain security, and protect against fraud or misuse.

Marketing (optional): We may send newsletters or updates if you opt in. You can opt out at any time.

Legal basis for processing

We process personal data under one or more of the following legal bases:

Contract: When processing is necessary to deliver the Services you have engaged us for.
Consent: When you have explicitly given permission (e.g., subscribing to updates).
Legitimate interests: For purposes such as improving our Services or maintaining secure systems, provided these interests do not override your rights.
Legal obligation: When processing is required by law.

How we share information

Third-party providers: We may use trusted providers for tasks such as payment processing, data storage, video conferencing, or email distribution. These providers only receive the information necessary to perform their functions.

Legal requirements: We may share information if required by law, regulation, or legal process.

No sale of information: We do not sell, rent, or trade your personal information to third parties.

Data security

Protection measures: We use reasonable technical and organisational safeguards to protect personal information from loss, misuse, or unauthorised access.

Internal access: Only authorised personnel or contractors working with Perspectiva have access to personal data, and solely for legitimate business purposes.

Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

International data transfers

If personal data is transferred outside your jurisdiction, we ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections, to ensure your information remains protected.

Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your data in certain circumstances.
Restrict or object to certain types of processing.
Withdraw consent where processing is based on consent.
Request portability of your personal data.

To exercise these rights, please contact us using the details below.

Cookies and website activity

Our website may use cookies or similar technologies to improve functionality, understand usage, and enhance the visitor experience. You can manage cookie preferences through your browser settings.

Media and recording

When attending a Perspectiva-hosted session or event, you may be photographed, filmed, or recorded. We will always inform participants in advance, and you may opt out when feasible. Any media is handled in accordance with this Privacy Policy.

Updates to this policy

We may update this Privacy Policy from time to time. Changes will be posted on our website or communicated when appropriate. Continued use of our Services indicates acceptance of any updated policy.

Contact us

For questions, requests, or concerns about this Privacy Policy or how we handle personal data, please contact us.